Last updated: June 2024
Table of contents
- Introduction
- Information we collect and how we collect it
- Cookies and similar tracking technology
- Why we process your information and our legal grounds
- How we share information
- International data transfers
- How long we keep your information
- How Bristow keeps your information secure
- Your data protection rights
- Updates to this Privacy Notice
- How to contact us
1. Introduction
This Privacy Notice only applies to personal information that Bristow Group Inc. (“Bristow”, “we”, “us”, “our”) collects through its website at https://www.bristowgroup.com (“Website”). It describes how we process your personal information and provides details about your rights and choices concerning your personal information.
For purposes of data protection laws, Bristow is the “data controller” of your personal information. We will refer to countries in the European Economic Area (EEA) and the UK collectively as the “European Countries” in this Privacy Notice.
For more information about Bristow, please see the “About” section of our Website.
2. Information we collect and how we collect it
We will process any personal information that you provide to us when you contact us using the Contact page on our Website. We also collect information automatically about your device and browsing experience using cookies (and similar technologies).
| Purpose/activity | Type of information | Lawful basis for processing including basis of legitimate interest |
|
To respond to you, if you submit a question, request feedback or provide information through the Website. |
Name and contact information, such as your first and last name, email address, telephone number, company, information relating to your inquiry and our response. |
It is necessary for our legitimate interests to respond to you and to keep records of our interactions. |
|
To provide you with access to the Website, to ensure our Website functions properly, and for troubleshooting purposes. |
Technical information, such as your Internet Protocol (IP) address, the time and date of your visit, and similar information collected through cookies. Usage information, such as information about how you use our website. |
It is necessary for our legitimate interests to provide you with a well-functioning website where you can learn more about us and our services. |
|
To measure the effectiveness of our Website and how you use it. This enables us to make improvements and troubleshoot issues. |
Technical information, such as your Internet Protocol (IP) address, the time and date of your visit, and similar information collected through cookies. Usage information, such as information about how you use our Website. |
It is necessary for our legitimate interests to provide you with a well-functioning website. Where applicable and in accordance with UK and European e-privacy laws, we will rely on your consent for the processing of cookie- derived personal information. |
|
To maintain our business operations, including any business transition, like a merger, acquisition by another company, or sale (or other transfer) of all or part of our assets. |
Name and contact information, such as your first and last name, email address, telephone number, company, information relating to your inquiry, and our response. Usage information, such as information about how you use our website. |
It is necessary for our legitimate interests to develop and grow as a business. It is necessary to fulfill our legal obligations. |
|
To cooperate with public authorities and law enforcement where lawfully permitted or required. |
Name and contact information, such as your first and last name, email address, telephone number, company, information relating to your inquiry, and our response. Technical information, such as your Internet Protocol (IP) address, the time and date of your visit, and similar information collected through cookies. Usage information, such as information about how you use our website. |
It is necessary to comply with our legal obligations. It is necessary to protect vital interest (to combat harmful conduct and promote safety, integrity and security). |
|
To protect our rights, including compliance with applicable legal obligations and resolving any disputes we may have. |
Name and contact information, such as your first and last name, email address, telephone number, company, information relating to your inquiry, and our response. Technical information, such as your Internet Protocol (IP) address, the time and date of your visit, and similar information collected through cookies. Usage information, such as information about how you use our website. |
It is necessary for our legitimate interests (for running our business, network security, to prevent fraud). It is necessary to perform our legal obligation. |
When you use our Website, we collect your personal information in the following ways:
- Information that you provide: for example, when you contact us using the information on the Contact page on our Website; and
- Information that we collect automatically: including technical information collected from your device and from your browsing activity.
For more information, please see the descriptions in the table above, and the cookie section below.
3. Cookies and similar tracking technology
Through the use of cookies and similar technologies, we will collect information about your device and how you use our Website. We explain this in more detail in our Cookie Notice.
We use cookies and similar technologies (e.g., beacons, pixel tags, clear gifs, and device identifiers) to recognize you and/or your device(s) so that we can administer our Website (essential cookies), enable the Website to perform (performance cookies) and provide improved functionality (functional cookies).
We and our service providers use these cookies and similar technologies to process information, which may include:
- an IP address;
- the type of computer or mobile device you are using;
- the platform type;
- your operating system version (like Apple iOS or Android);
- your mobile device’s identifiers;
- application performance and de-bugging information;
- your browser type and language;
- referring and exit pages, and URLs;
- the number of clicks on or time spent using a feature or web page;
- the amount of time spent on a feature;
- domain names;
- landing pages;
- pages viewed and the order of those pages; and/or
- your preferences regarding the visited websites.
For more information about the cookies we use please see our Cookie Notice.
4. Why we process your information and our legal grounds
We process your personal information for a number of reasons, including to provide and to improve our Website; to communicate with you; for business continuity and diagnostic reasons; and to comply with our legal rights and obligations.
The main reasons we process your personal information is to communicate with you and to make available and ensure the proper functioning of our Website. Other reasons include:
- to provide you with access to the Website;
- to ensure our Website functions properly (including for troubleshooting purposes);
- to measure the effectiveness of our Website and how you use it – this allows us to improve it;
- to respond to you when you contact us – including when using the contact details provided on our Website;
- to maintain our business operations, including any business transition, like a merger with or acquisition by another company, or the sale (or other transfer) of all or part of our assets;
- to cooperate with public authorities and law enforcement where lawfully permitted or required; and/or
- to protect our rights, including compliance with applicable legal obligations and resolving any disputes we may have.
Our legal grounds for collecting and using the information described above depends on what the information is, the context in which we collect it and applicable privacy laws. Those grounds are:
- for our legitimate interests, where those interests are not overridden by your data protection interests of fundamental rights and freedoms;
- consent (where applicable);
- compliance with a legal obligation; or
- to protect vital interest (to combat harmful conduct and promote safety, integrity and security).
If you have questions, need further information about the legal grounds for processing your personal information, or want to withdraw your consent, please see the “How to contact us” section below.
5. How we share information
We share your information with our subsidiaries and affiliates and certain other third parties when you use our Website or send communications to us.
We share your personal information with the following categories of recipients:
- our global subsidiaries and affiliates, who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Notice. For more information about where our subsidiaries and affiliates are located, please visit the Locations page on our Website.
- third-party service providers who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Notice. We work with the following types of third-party service providers:
(i) our website developer and website hosting provider who assist us to administer and maintain the Website; and
(ii) software providers whose programs are able to minimise spam and abuse on the Website while ensuring access is by humans.
For more information, please see the Cookies section above.
- third-party services please note that when you navigate to third-party webpages from our Website, their own terms and privacy policies will govern time you spend on their webpages.
- any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
- an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice; or
- any other person with your consent to the disclosure.
6. International data transfers
When you use our Website, your personal information will be processed in the United States and in other countries.
Although we are an international business, Bristow Group Inc. is headquartered in the United States. This means that when you use our Website and contact us, we will be collecting your personal information from the United States. We store personal information about you on servers located in the United States or where our subsidiaries and affiliates, business partners and service providers have their operations.
As part of our international operations, we may transfer personal information to our global subsidiaries and affiliates, business partners and service providers located internationally for our legitimate business purpose, including for the purposes listed in the “Why we process your information and our legal grounds”.
Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is processed may be different from the privacy laws applicable to the place where you are resident.
When we transfer your personal information internationally, we treat it securely, lawfully, and in accordance with privacy obligations. For example, in the UK and European Countries, this may include transferring personal information to countries deemed safe by the UK Secretary for State or the European Commission, implementing the European Commission’s Standard Contractual Clauses and considering whether any supplement measures need to be adopted or using another approved mechanism for transfers of personal information between our subsidiaries and affiliates, business partners and service providers (where applicable).
7. How long we keep your information
We’ll keep your information for as long as necessary to ensure the proper functioning of our Website, to engage with you, to fulfill our legal obligations, and/or to exercise, defend or establish our rights.
How long we retain your personal information depends on why we collected it and how we use it, but we will not retain your personal information for any longer than is necessary, including for our compliance with applicable legal requirements.
When we have no ongoing legitimate business need or legal reason to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. How Bristow keeps your information secure
We work hard to protect your information.
We implement reasonable and appropriate security measures to help protect the security of your information both online and offline and to ensure that your information is treated securely and in accordance with this Privacy Notice. These measures vary based upon the sensitivity of your information.
While we take precautions against possible security breaches, no website or internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and while we cannot guarantee the security of your information while it is being transmitted to us, Bristow does continually consider the most appropriate technical and organizational measures to implement across its systems.
9. Your data protection rights
Depending on what privacy laws apply to you, you have certain legal rights in connection with your personal information.
Your privacy rights are explained below. These rights apply to information about you, and their scope and applicability can vary across different regions. For example, they could extend to your household or a legal entity or could be exercised by a legal representative on your behalf. We will comply with applicable privacy laws, including any required response times.
Subject to certain exemptions, you have the right to:
- Request a copy of your personal information (known as “accessing your data”).
- Delete your information. When you ask us to delete your personal information, please remember that there may be lawful limitations on this right. For example, we may keep certain information relating to your customer service records where we need to, including for legal or accounting purposes. We will also keep information in order to exercise, protect, defend, or establish our rights or the rights of third parties.
- Correct or update your personal information where it is inaccurate.
- Where applicable, withdraw your consent at any time by contacting us. Withdrawing your consent will not affect the lawfulness of the processing already undertaken before your withdrawal. Also, it will not affect processing of your personal information under other lawful grounds.
- Object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
- Ask that you are not subject to automated decision-making that has a legal effect or any other significant effect on you.
- Complain to a data protection authority. A list of privacy authorities is available here. In certain regions, you also have the right to request compensation if you suffer damage due to unlawful processing of your information.
You can exercise these rights by submitting a request using the details in the “How to Contact Us” section below.
10. Updates to this Privacy Notice
We’ll let you know about any material changes to this Privacy Notice.
We may update our Privacy Notice from time to time. When we do, we will revise the “last updated” date at the top of the Notice. If we make changes that we deem material, we will use reasonable efforts to provide notification (such as by placing a notice on https://www.bristowgroup.com, or by sending you a notice to the email address you have provided to us, (e.g., if you have contacted us)). We encourage you to periodically check https://www.bristowgroup.com and this Privacy Notice for updates. If you would like a copy of earlier policies, please get in touch using the details in the “How to Contact Us” section below.
11. How to contact us
If you have any questions, comments, or concerns regarding this Privacy Notice and/or our privacy practices, please send an email to dataprivacy@bristowgroup.com or by contacting the following below.
|
Country |
Representative |
|
EEA |
Solve Sivertsen, HR Manager |
|
United Kingdom |
Christopher MacFarlane, Associate General Counsel |
|
Nigeria |
Olugbenga Lawal, IT Manager |
|
Brazil |
Carlos Cordeiro, IT Coordinator |